Since I have started my new job at Texas Tech University’s IT Help Central, things have just taken off. I have started working on Classroom Technology Services’ General Purpose Classroom computers and AV equipment. I have mentioned before of the start of all the new tasks.
Recently I have been able to participate in Extron Electronics’ AV associate program. Upon completion I now have the AV Associate certification which allows me to further troubleshoot our technology systems in our classrooms. This has been a fun experience and enjoy having the in-depth knowledge in order to solve issues.
Another amazing opportunity is being named HDI West Texas’s Desktop Technician of the Year. HDI is an organization of technical support professionals who’s mission is to elevate the customer experience through the development of the technical support industry.
2016 is starting off to be a great year.